1. What is the typical delivery time for orders?
Samples usually take 1-7 days. LCL orders are delivered within 7-15 days, while FCL orders take approximately 15-20 days. OEM & ODM orders are handled on a case-by-case basis.
2. What are the accepted terms of payment?
We require a 30% deposit in advance by T/T, with the remaining 70% balance paid against the scan copy of B/L. For small orders, 100% advance payment is required to save transaction costs.
3. Can I request samples before placing a bulk order?
Yes, we can supply samples free of charge. You only need to bear the air express freight costs.
4. How do I verify if the connector is properly installed?
Visual inspection for leaks or misalignment is key. You can also test the connection by slowly applying water pressure to the irrigation system and monitoring for any water escaping.
5. What is the maximum working pressure for these lateral connectors?
The maximum working pressure varies by specific product model. Please refer to the specific product specifications or consult with our technical team for precise data.
6. How are quality issues handled after receiving the goods?
Please provide the quantity of unqualified products, along with photos/videos and the invoice number. After confirmation by our after-sale team, we will provide a satisfactory solution.
Vetsys Pharmaceutical
