What is the MOQ?
Our MOQ varies depending on the product. Generally, MOQs for regular pet products start at 100 pieces. For customized products, the MOQ may be higher.
Do you support customized service?
Yes, we provide customized service, including but not limited to product color, size, packaging and logo printing. Please share your specific requirements with us.
What are the payment methods?
We accept a variety of payment methods, including Trade Assurance, Bank Transfer, Letter of Credit (L/C), and Western Union. Typically, a 70% prepayment is required, with the balance paid before shipment.
What is the logistics and delivery schedule?
We work with global logistics companies to ensure safe delivery via air or sea. Standard orders usually take 3-4 weeks for delivery after the order is confirmed.
What about quality assurance and after-sales service?
We strictly follow international quality standards and conduct rigorous inspections before products leave the factory. We provide full technical support to ensure customer satisfaction.
How to get samples?
You can request samples through our official channels. Sample costs and shipping fees are determined case-by-case, and sample fees may be refundable upon bulk order placement.
Vetsys Pharmaceutical
